Terms of Service
Last Updated: January 7, 2026
Welcome to Sociable AI. These Terms of Service ("Terms") govern your use of our mobile application and web platform (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
Summary: You can use Sociable AI to manage your social media marketing. You're responsible for your content and account. We provide the tools; you own your content.
1. Acceptance of Terms
By creating an account or using the Service, you agree to these Terms, our Privacy Policy, and any additional terms that may apply. If you do not agree, do not use the Service.
You must be at least 16 years old to use the Service. By using the Service, you represent that you meet this age requirement.
2. Account Registration
2.1 Account Creation
To use certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
2.2 Account Security
You are solely responsible for maintaining the security of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account.
3. Service Description
Sociable AI provides tools for:
- Creating and scheduling social media posts
- AI-assisted content generation and optimization
- Managing multiple social media platform connections
- Running and monitoring advertising campaigns
- Analyzing social media performance and engagement
4. Subscription and Payments
4.1 Free Trial
We offer a 7-day free trial for new users. After the trial period, you must subscribe to a paid plan to continue using premium features.
4.2 Subscription Plans
- Essential Plan ($9.99/month): 2 social accounts, 10 posts/month, basic features
- Unlimited Plan ($19.99/month): Unlimited accounts and posts, full features
4.3 Billing
- Subscriptions are billed monthly in advance
- Payments are processed securely through Stripe
- You authorize us to charge your payment method automatically
- Prices are in USD and exclude applicable taxes
4.4 Cancellation and Refunds
- You may cancel your subscription at any time
- Cancellation takes effect at the end of your current billing period
- No refunds are provided for partial months
- Upon cancellation, you retain access until the end of your paid period
5. User Content
5.1 Ownership
You retain ownership of all content you create, upload, or post through the Service ("User Content"). We do not claim ownership of your User Content.
5.2 License Grant
By using the Service, you grant us a limited, non-exclusive, worldwide license to:
- Store, process, and display your User Content to provide the Service
- Transmit your User Content to connected social media platforms as you direct
- Create backups and archives for service reliability
5.3 Content Responsibility
You are solely responsible for your User Content. You represent and warrant that:
- You own or have the right to use all content you post
- Your content does not infringe on any third-party rights
- Your content complies with all applicable laws and regulations
- Your content complies with the terms of connected social media platforms
6. Prohibited Uses
You agree not to use the Service to:
- Violate any applicable law or regulation
- Infringe on intellectual property or privacy rights
- Post content that is illegal, harmful, threatening, abusive, defamatory, or obscene
- Distribute malware, spam, or unauthorized advertising
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Impersonate any person or entity
- Use automated systems to access the Service without permission
- Violate the terms of connected social media platforms
- Engage in any activity that could harm minors
Important: Violation of these prohibited uses may result in immediate account termination without refund.
7. Third-Party Platforms
7.1 Social Media Connections
The Service allows you to connect third-party social media accounts. By connecting these accounts, you:
- Authorize us to access and use your accounts as you direct
- Agree to comply with each platform's terms of service
- Acknowledge that platform availability may change without notice
7.2 Third-Party Terms
Your use of connected platforms is subject to their respective terms and policies. We are not responsible for the actions or policies of third-party platforms.
8. AI-Generated Content
Our Service includes AI-powered content generation features. You acknowledge that:
- AI-generated content is provided as suggestions and may require review
- You are responsible for reviewing and approving all content before posting
- AI outputs may not always be accurate, appropriate, or suitable
- You should not rely solely on AI-generated content without verification
9. Intellectual Property
9.1 Our Property
The Service, including its design, features, code, and content (excluding User Content), is owned by Sociable AI and protected by intellectual property laws.
9.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose, subject to these Terms.
9.3 Restrictions
You may not:
- Copy, modify, or distribute the Service
- Reverse engineer or decompile the Service
- Remove any proprietary notices
- Use our trademarks without permission
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Service will be uninterrupted or error-free
- The Service will meet your specific requirements
- Results from using the Service will be accurate or reliable
- Any errors in the Service will be corrected
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We are not liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability is limited to the amount you paid us in the 12 months preceding the claim
- We are not liable for any loss of data, profits, or business opportunities
Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability is limited to the maximum extent permitted by law.
12. Indemnification
You agree to indemnify and hold harmless Sociable AI and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of any third-party rights
13. Termination
13.1 By You
You may terminate your account at any time by following the account deletion process in the app or by contacting us.
13.2 By Us
We may suspend or terminate your access if:
- You violate these Terms
- Your account shows suspicious or fraudulent activity
- Required by law or legal process
- We discontinue the Service (with reasonable notice)
13.3 Effect of Termination
Upon termination:
- Your right to use the Service ends immediately
- We may delete your account data per our Privacy Policy
- Provisions that should survive termination will remain in effect
14. Dispute Resolution
14.1 Informal Resolution
Before filing a claim, you agree to contact us to attempt informal resolution.
14.2 Governing Law
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.
14.3 Jurisdiction
Any disputes shall be resolved in the courts of Delaware, and you consent to personal jurisdiction in such courts.
15. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by:
- Posting the updated Terms on the Service
- Sending you an email notification
- Displaying a notice in the app
Your continued use after changes constitutes acceptance of the updated Terms.
16. General Provisions
- Entire Agreement: These Terms constitute the entire agreement between you and Sociable AI regarding the Service.
- Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
- Waiver: Our failure to enforce any right does not waive that right.
- Assignment: You may not assign these Terms. We may assign them freely.
17. Contact Us
For questions about these Terms:
- Email: legal@sociableai.com
- Support: support@sociableai.com