Data Request

Exercise your privacy rights and manage your personal data

Your Rights: Under GDPR, CCPA, and other privacy laws, you have the right to access, correct, export, and delete your personal data. We respond to all requests within 30 days.

Access My Data

Request a copy of all personal data we have about you. We'll provide a downloadable file with your account information, content, and activity history.

Request submitted. You'll receive your data export within 30 days.

Correct My Data

Request corrections to any inaccurate personal information in your account. You can also update most information directly in the app.

Correction request submitted. We'll review and respond within 30 days.

Export My Data

Download a portable copy of your data in a machine-readable format (JSON). This includes your posts, scheduled content, and connected accounts.

Export request submitted. You'll receive a download link via email within 7 days.

Delete My Account

Permanently delete your account and all associated data. This action cannot be undone.

Warning: Deleting your account will permanently remove all your data including posts, scheduled content, connected accounts, and subscription. You will not be able to recover this data.

Deletion request submitted. Your account and all data will be deleted within 30 days. You'll receive a confirmation email.

How We Process Requests

1. Verification (1-3 days)

We verify your identity to protect your data from unauthorized access.

2. Processing (3-14 days)

We process your request and prepare the appropriate response or action.

3. Completion (within 30 days)

You receive confirmation and any requested data via secure email.

Frequently Asked Questions

How long does it take to process my request?

We process all requests within 30 days as required by GDPR and CCPA. Most requests are completed within 7-14 days.

Will I lose my subscription if I delete my account?

Yes, your subscription will be cancelled immediately upon account deletion. Any remaining paid time will not be refunded.

Can I recover my data after deletion?

No, account deletion is permanent. We recommend exporting your data before requesting deletion if you want to keep a copy.

What data is included in an export?

Your data export includes: account information, profile data, all created posts and content, scheduled posts, connected social accounts (names only, not credentials), subscription history, and activity logs.

Do you delete data from connected platforms?

We only delete data stored in Sociable AI. Content posted to social media platforms through our service remains on those platforms. You'll need to delete it directly from each platform.

Contact Us

For questions about data requests or to submit a request via email: